Privacy Policy
At Cloud 9 Gold, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect
We may collect personal information from you in various ways, including, but not limited to:
- Information You Provide: When you fill out forms on our website, create an account, make a purchase, or contact us, we may collect information such as your name, email address, phone number, billing and shipping address, and payment details.
- Automatically Collected Information: We may collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling orders
- Communicating with you about your orders, inquiries, or account
- Improving our website, products, and services
- Sending promotional materials and updates (with your consent)
- Analyzing website usage and trends to enhance user experience
- Complying with legal obligations
3. Sharing Your Information
We may share your personal information with third parties in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products and services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission or storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
You have the right to:
- Access and Update Information: You can access and update your personal information by logging into your account or contacting us directly.
- Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
- Delete Information: You may request the deletion of your personal information, subject to certain legal exceptions.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us here.